FAQs
Q: How to choose the size of a collar I want to order?
A: Taking accurate measurements is crucial to ensure the collar fits your dog perfectly.
The method of measurement for a collar with a buckle closure differs from that of a collar with a Martingale or O-ring.
Please take the measurements carefully, following the instructions precisely as outlined in our article "How to measure"
⚠️To prevent sizing errors, please refrain from measuring your current collar⚠️
Q: How long will I have to wait for my order?
A: Each pet collar is individually crafted and will be prepared for shipment within 1-7 business days. I strive to keep my production timelines as brief as possible.
The delivery timeframe within Europe is subject to the postal services and may range from 2 to 14 working days, depending on the destination. Delivery dates are provided as estimates.
International delivery typically takes approximately 15 to 30 business days.
Furthermore, it's important to consider potential delivery delays prior to major holidays.
If you need your item urgently -please contact me: olga@collarcrafts.com
Q: Can I use my CollarCrafts dog collar as a regular collar?
A: Each dog collar we produce is constructed to be unbreakable, safe, and sturdy. It's designed to serve as a reliable, everyday collar that can be used with a leash without the need for an additional collar.
Q: Will the CollarCrafts dog collar withstand the weight of my robust Ridgeback?
A: Yes, CollarCrafts dog collars are built to withstand the strength of even robust breeds (like Ridgebacks). They are designed with durability in mind to ensure they can safely support the weight and strength of your dog during regular use.Yes, our collars are practically unbreakable. We use different-sized hardware for various collar sizes to ensure safety and durability.
Q: Is it ensured that the beads are sufficiently solid for use in dog collars?
A: The wooden beads we use are of premium quality, each finished with a waterproof and scratchproof topcoat. They withstand heavy use exceptionally well. However, for walks where your dog is expected to swim extensively, we recommend using another collar made from synthetic materials.
Q: Are the beads comfortable for my dog?
A: Our experience indicates that dogs do not notice a difference when wearing CollarCrafts beaded collars.
To ensure the comfort of your small or toy dog, we recommend selecting collars made with beads measuring 12 or 15mm in diameter. To browse this collection, please use the "Small" filter in the search button🔍.
For medium or large-sized dogs, you can choose any collar you prefer.
From a technical standpoint, all collars are equally secure, regardless of bead size.
Q: I want to have a collar in the colors of my favorite football team. Do you accept custom orders?
A: Absolutely, we accept custom orders. The price will remain consistent with an identical pet collar available in our shop. For any inquiries or custom requests, please don't hesitate to contact me: olga@collarcrafts.com