FAQs


Q: How to choose the size of a collar I want to order?

A: It's very important to take correct measurements to make sure the collar fits your dog perfectly.

The way of measuring for a collar with Buckle closure differs from the one with Martingale or O-ring.

Please make the measurement exactly like described in our article "How to measure"

To avoid mistakes in sizing please do not measure your current collar.

Q: How long will I have to wait for my order?

A: Every pet collar is custom made and will be ready for dispatch within 1-7 business days. We are working to keep this as short as possible. 

The delivery period inside Europe depends on the BPost service and can vary between 2 and 14 working days, depending on the destination. Delivery dates are always indicative. 

International delivery can some times take about 15–30 business days.

Also before the holidays (such as Christmas) you should keep in mind there may be possible delivery delays.

If you need your item urgently -please contact me: olga@collarcrafts.com

Q: Can I use my CollarCrafts dog collar as a regular collar?

A: Every dog collar we make is unbreakable, safe and solid, it is designed to be used as a regular, every-day collar with a leash. No extra collar necessary.

Q: Is CollarCrafts dog collar durable enough to carry the weight of my strong Ridgeback?

A: Yes our collars are practically unbreakable. For different collar sizes, we also use different size hardware to ensure safety and durability. 

Q: Are the beads solid enough to be used in dog collars?

A: The wooden beads we use are premium quality, all finished with a special protective topcoat. They are waterproof, scratchproof and sustain heavy use very well. However, for walks where your dog is supposed to swim a lot, we would recommend to use your regular collar made from synthetic materials. 

Q: Are the beads comfortable for my dog?

A: As our experience shows, dogs do not feel difference when they wear CollarCfars beaded collar.

To ensure the comfort of your small and toy dog, we recommend you to choose collars, which are made with beads of 12 or 15mm in diameter. To choose this collection please use "Small" in the search button🔍.

If you have a dog that is a medium or large size, you can choose any collar you like.

Technically all the collars are equally secure, without reference to the beads size. 

Q: I want to have a collar in the colors of my favorite football team. Do you accept custom orders?

A: Yes we accept custom orders. The price will stay the same as an identical pet collar in our shop. For all your questions and offers please feel free to contact me: olga@collarcrafts.com